Shipping policy
SHIPPING POLICY
Processing Time All orders are processed within 2 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive a notification once your order has officially shipped.
Shipping Rates & Delivery We ship via USPS (United States Postal Service) to addresses within the 50 United States.
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Orders $60.00 and over: FREE Shipping
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Orders under $60.00: $5.00 Flat Rate Shipping
Please note: We do not currently ship to US territories or international destinations.
Estimated Delivery Times Once processed, your order is estimated to arrive within:
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East Coast: 1 to 2 business days
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Midwest/South: 1 to 2 business days
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West Coast: 2 to 3 business days
Tracking Your Order Every shipment includes a tracking number. When your order ships, you will receive an email notification with your USPS tracking number. Please allow 48 hours for the tracking information to become available in the USPS system.
P.O. Boxes We are happy to ship to P.O. boxes via USPS.
Order Issues If you haven't received your order within 10 days of receiving your shipping confirmation email, please contact us at support@karensskincare.com with your name and order number, and we will look into it for you.
Business Location & Returns Address:
Karen's Skin Care c/o Karen's Botanicals
35 Gibbons Rd., Taylorsville, GA 30178